Support Enquiries

Support CPSThe CPS Technology Group help desk offers the highest grade of service available in our industry.  

We benchmark our response times, operational hours, fix times and charges to ensure our customers receive real value.

Our preferred method of contact is by telephone, for urgent faults, or by email for less urgent queries or issues.  The help desk offers varying levels of support options, depending on your business requirements. Contracts are available for Business Hours; Extended Hours or 24 x 7, with varying SLA’s*.

Help desk general business hours are : 8:30 am to 5:30 pm, Monday through Friday, and we can be contacted via This email address is being protected from spambots. You need JavaScript enabled to view it. or by phoning +61 3 9835 1600.

Remember to quote your Site ID which is printed on the label on the front of your system.

*Please note: Fees apply for contacting us outside your contract coverage.

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Melbourne

 

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Level 1
59 Whitehorse Road 
Deepdene
VIC 3103

 

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Sydney

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Suite 16
Level 15
329 Pitt St
Sydney, NSW 2000

 

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